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Delivery Policy

Shipping Terms

For shipment within Taiwan, we offer free shipping on all orders over $1200 NTD.

Delivery services include:

 

1.     Door-to-door delivery (T-cat)

  • Shipping fee $150 NTD
  • After the payment has been made, we will process your order immediately
  • This service is only available in Taiwan, including offshore islands Penghu, Kinmen and Matsu islands
  • Delivery within Taiwan island takes 1-3 working days, for offshore island, shipping time may take up to 7 working days

 

2.     Convenience Store Pickup Service (All 7-11 in Taiwan)

  • Delivery fee $65 NTD
  • After payment has been made, the order will be processed immediately. Delivery to convenience store may take 4-6 working days

 

Cha Voyage provide international delivery to the following countries:

 

Asia: China, Hong Kong, Japan, Korea Macau,Malaysia, Philippines, Singapore, Thailand, Turkey, Vietnam

Oceania: Australia, New Zealand

North America: U.S.A, Canada

South America: Argentina, Brazil, Chile

Europe: Belgium, Czech Republic, Denmark,England, Finland, France, Germany, Hungary, Italy, the Netherlands, Norway,Poland, Spain, Sweden, Switzerland.

 

Please note that every country has its own customs regulations. Any imposed duty tax on the tea will be paid by the customers.

 

Global shipping may deal with different customs procedures in different countries. For your own convenience and to avoid any failed posting, please help us by double checking that the filled-out information, such as receiving address, telephone numbers are correct

 

*If your country is not listed above, please contact us and we will happily assist the matter